On this page you’ll find dedicated contacts organized by product area, so you can quickly reach the most suitable support for your needs.
Please contact the merchant where you made the purchase.
For any issues related to your order (e.g. problems during the purchase or payment process, etc.), the only point of contact is the merchant where you made the purchase.
Fabrick is solely the merchant’s technology partner and does not have access to information that would allow us to assist you.
If you experience problems during a payment via PagoPA with Fabrick Pay by Bank, fill out the form available at the following link:
If your payment acceptance partner (acquirer) is Sella, please contact Banca Sella Support:
If your payment acceptance partner (acquirer) is a bank OTHER than Sella, contact us here:
If you need administrative support, please write to:
In case of issues with the terminal or app functionality, or to request checks on transactions, please contact support:
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